Holy Trinity Icon Mounting Studio Policies
Shipping and Handling Costs
The minimum shipping and handling charge in the USA is $7.00. Shipping to Canada and Mexico is 22% . International orders will be dependent on the method of shipment.
We will try to have the orders out within two to three weeks of the order.
All workmanship is guaranteed and of the highest quality. In the event that a problem occurs, the icon will be replaced free of charge.
An invoice with the exact amount owing will be sent with the icon order.
We accept payment by US dollar check drawn on a US bank.
We accept MasterCard and Visa through the Monastery bookstore: 315-858-3817
In addition, PayPal provides a way to send money to anyone in the world via an email address. Send your payment (noted: “For icons”) to firstname.lastname@example.org. This gives you the ability to pay in your local currency without paying any bank fees (bank charges for International bank drafts, or currency conversion fees).
Returns are not usually accepted. If there is a need to return an item please write to the icon studio explaining the reason for the return. Each request will be reviewed on an individual basis.
Churches and bookstores are entitled to a 20% discount on fixed sized icons only.